Map the setup
Meeting with the team, walking the office, and gathering admin access to domains, Microsoft 365 or Workspace, the network, hosting and key suppliers. By Friday you have a written inventory of what exists and who owns it.
IT takeover review
For small teams where the old provider, former employee or helpful friend left behind a setup nobody fully understands.
A plain-English map of the current setup, a risk list, supplier notes and a fix-first plan. If Winterhill is the right ongoing fit, that can turn into support. If not, you still have a clearer setup than before.
For example
Every business is different, but most takeovers follow a similar shape over the first month. This is the rough outline — your version will look like yours, not this.
Meeting with the team, walking the office, and gathering admin access to domains, Microsoft 365 or Workspace, the network, hosting and key suppliers. By Friday you have a written inventory of what exists and who owns it.
MFA, leaver accounts, missing backups, patchy Wi-Fi, supplier contracts about to renew, anyone holding admin who should not. The painful stuff that quietly breaks first.
A clear setup map, a 90-day fix-first plan with rough effort and cost, and a short briefing for the team. You then decide whether Winterhill stays on as ongoing support, or simply waves you off with a tidier setup than before.